Agreement
Membership Agreement
Class cancellations and no-shows
- Classes must be canceled at least 8 hours before the scheduled start time.
- Late cancellations incur a $5 fee; no-shows incur a $10 fee.
- Arriving more than 5 minutes late may result in being marked absent and denied entry.
- Class pass holders forfeit the class credit for any late cancellation or no-show.
Waitlist policy
Clients must remove themselves from the waitlist if they can no longer attend. Automatic enrollment may occur up to two hours before class.
Class passes
- 10-Class Passes expire 6 months from the date of purchase.
- Expired passes will not be extended or refunded.
Membership holds
- Membership holds are available only for verified medical reasons or military relocation.
Membership terminations
- Termination requests must be emailed to Terminations@FYTKeyWest.com at least 5 business days before your billing date.
- Termination requests are not accepted in person, by phone, online, or through social media.
- Monthly memberships are subject to a $30 termination fee.
- Requests received after the 5-business-day deadline will be processed after the next scheduled payment.
- No refunds will be issued for memberships not terminated in accordance with this policy or for charges older than 60 days.
Autopay contracts
- Selecting "Cancel Autopay" online does not terminate your membership.
- The online feature only prevents automatic renewal after completion of the 12-month contract term.
- To terminate before the contract term ends, members must follow the Membership Termination Policy above.
Member acknowledgment
By signing, I acknowledge that I have read, understand, and agree to abide by the terms and policies outlined above.
